Bully Market

Bully Market

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A rare, riveting insider’s account on Wall Street—an updated Liar’s Poker—where greed coupled with misogyny and discrimination enforces a culture of exclusion in the upper echelons of Goldman Sachs

Jamie Fiore Higgins became one of the few women at the highest ranks of Goldman Sachs. Spurred on by the obligation she felt to her working-class immigrant family, she rose through the ranks and saw it all: out-of-control, lavish parties flowing with never-ending drinks; affairs flouted in the office; rampant drug use; and most pervasively, a discriminatory culture that seemed designed to hold back the few women and people of color employed at the company.

Despite Goldman Sachs having the right talking points and statistics, Fiore Higgins soon realized that these provided a veneer to cover up what she found to be an abusive culture. Her account is one filled with shocking stories of harassment and jaw-dropping tales of exclusionary behavior: when she was told she only got promoted because she is a woman; when her coworkers mooed at her after she pumped for her fourth child, defying the superior who had advised her not to breastfeed; or when a male boss used a racial epithet in front of her, other colleagues, and clients without any repercussions.

Bully Market sounds the alarm on the culture of finance and corporate America, while offering clear, actionable ideas for creating a fairer workplace. Both a revealing, extraordinary look at the industry and a top Wall Streeter’s explosive personal story, Bully Market is an essential account of one woman’s experience in a flawed system that speaks to the challenge and urgency for change.

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Financial Times Top 25 Most Influential Women of 2022 

Next Big Ideas Club’s Nominee

At a time when many white-collar workers are lobbying for the right to keep Zooming in sweatpants, Bully Market is a reminder of when offices were stage sets in the sky for dark, outrageous human drama.
New York Times

“Higgins recounts Goldman Sachs’ toxic work environment in jaw-dropping detail, rivaled only by the remarkable candor with which she reveals her own culpability in tolerating such behavior. A brave and vivid portrait of a destructive corporate culture and toxic sexism and the terrifying toll it took on Higgins and her family.”
Booklist

 

“On Wall Street, it’s unusual to make it into the club of Goldman managing directors, as she [Jamie Fiore Higgins] did in 2012, and almost unheard of to tell the world what goes on there. The book will make Fiore Higgins one of the most senior people to do it.”
Bloomberg

 

“In her debut memoir, Fiore Higgins mounts a scathing critique of the sexist, racist, homophobic, and elitist culture pervading Goldman Sachs… A disturbing portrait of power and greed.”
Kirkus Reviews

 

“One of America’s leading financial institutions is rife with misogyny, homophobia, and racism, according to this scintillating exposé… a persuasive warning that Wall Street still has a long way to go to become a more human and equitable workplace.”
Publishers Weekly

 

“Jamie Fiore Higgins’s Bully Market is a riveting and powerful story of one woman’s experience in finance, as she climbs the corporate ladder amidst harassment and discrimination. You might argue that this book isn’t even about Goldman Sachs, but about the behaviors and patterns we’re willing to accept across all of corporate America.”
—Gretchen Carlson, Acclaimed Journalist, Co-Founder Lift Our Voices, Female Empowerment Advocate

 

“Jamie Fiore Higgins’s entrancing firsthand account of her time as a high-up managing director at Goldman Sachs is a breath of fresh air—not for the stories of abuse and discrimination, which are maddening—but for the overdue chance to finally bring the truth to light. With grace and precision, she shows the hypocrisy of finance and how it and other industries can, and must, change for the next generation.”
—Emily Chang, author of Brotopia: Breaking Up the Boys’ Club of Silicon Valley and host of Bloomberg Technology

 

Bully Market is essential to understanding the power dynamics at play in one of the most influential and powerful industries in the world. It’s shocking, saddening, and infuriating by turn, but empowering in the way that it imagines what the future of the workplace can look like.”
—Linda Babcock, professor of economics at Carnegie Mellon University and bestselling author of The No Club and Ask for It

 

Bully Market exposes the #MeToo movement’s unfinished work on Wall Street and should be required reading in the Goldman Sachs C-Suite. Working women will see themselves in Jamie Fiore Higgins’ seering story, cheering on the daughter of immigrants and mother of four as she overcomes misogyny and discrimination to become a Managing Director at the storied firm. From assault to punishing women for becoming mothers, Bully Market shines a bright light on Goldman’s broken culture and all of corporate America’s failure to keep its promises to women—and challenges business leaders to heed Higgins’ call for transformative change and equality.”
—Meighan Stone, former president of the Malala Fund and author of Awakening: #MeToo and the Global Fight for Women’s Rights

 

“In this engrossing book, Fiore Higgins takes us on her turbulent journey from a working class immigrant family to an unprincipled upper echelon of Wall Street. Her personal story exposes the sickening pull of money in a society devoid of a safety net and wired for profit maximization, and the misogynistic, racist, and homophobic work environment it fuels. Bully Market is an urgent call to rectify economic systems that create extreme inequality and workplace cultures that talk a good game but remain destructive for anyone who does not ‘fit the mold’.”
—Julie Battilana and Tiziana Casciaro, authors of Power, for All

Excerpt

Introduction

2016

“The money hit,” I said, pointing to the credit in the online ledger. My husband, Dan, stood over my shoulder as I sat at the kitchen table. This early in the morning, the room was quiet, the kids still asleep. I felt his warm breath on my neck and smelled the coffee brewing on the counter.

“Congratulations,” he said. “You ready to leave?” I looked at the new balance in my account. Even though it was late January, it was Christmas morning at Goldman Sachs. Our yearly bonuses had been paid overnight.

This was a huge windfall, a sinful excess. I knew I worked hard, but so did many others. I felt guilty making so much—forty times more than my cleaning person, twenty times more than my kids’ teachers, and ten times more than my doctor. My income covered me with a mix of satisfaction and shame.

I also knew my bonus wasn’t without strings. Goldman wanted even more from me. The bonus was a carrot and my managing director (MD) title, although I’d earned it years before, was an IOU. Only the top 8 percent of Goldman employees achieved this rank, and the firm expected more from me than ever. I owed them my days, nights, and life. If I chose to stay, today started another year. Another 365 days of hardly seeing my family, another 365 days of working in a culture where those in power created a racist, sexist, and intolerant environment, another 365 days where the Goldman gods would dangle the next bonus over my head. No amount of money was worth it. I’d almost lost my family in the process of getting to where I was, and I very nearly lost myself.

“Today’s the day,” I declared.

“They’ll be shocked,” Dan observed as the ice-covered branches of the sycamore outside tapped against our kitchen window.

“Maybe,” I said, “but there’ll be a dozen guys chomping at the bit for my job.” I couldn’t blame them, Goldman was a kill-or-be-killed world, and my departure would be someone’s golden opportunity. One would take my place, but none would resemble me in the slightest, except for probably being white. My replacement would inevitably be single, male, childless. As a woman—a mom of four, no less—I had never fit their mold. “Let’s just review the sheet one last time,” I tried to reassure myself. Dan sat next to me at the table as I pulled up the financial planning spreadsheet we dubbed the “Spreadsheet of Freedom.” I’d calculated everything we ’d need to supplement Dan’s income as he built his business. I was hard-wired to imagine catastrophe, something my husband of twelve years knew well. He patiently read out our expenses, line by line, and went over our Plan B and Plan C, in case we were hit with something unexpected. The spreadsheet was bulletproof. I had my freedom, if only I had the guts to take it. You can only leave Goldman once echoed in my head, the refrain I’d heard countless times during my eighteen-year career there.

With a little distance, I would come to realize that I was just the candidate to fall for this warped world. Starting my career at Goldman without any connections, I felt pressure to be financially successful for my entire immigrant family, for my grandfather who took his life when he couldn’t make ends meet, for my parents who’d sacrificed. And with the cloak of defectiveness stemming from childhood health issues, I was determined to refute any “you’ll never” doubts that I confronted, to prove that I was just as whole as the next person. Not only would I show that I could fit into this foreign land of high finance and privileged access I had never experienced before, much less the many types of discrimination I witnessed and then became a part of, I would prove to Goldman and myself that I could climb the ranks to claim one of Wall Street’s most elusive and exclusive titles.

But now I finally had clarity to break this abusive cycle, and knew what I had to do.
After years of looking at my life through Goldman’s warped lens, after years of tolerating and perpetuating harassment and abuse, after years of complying with its sexist and outdated culture, after years of questioning who I was and what I deserved, I was ready to quit it all. I was ready to stop being complicit in a broken system and instead reclaim myself and my family.
I couldn’t rewind the clock and choose a different first job. I couldn’t go back and launch a career that fulfilled me and re- flected my values. Or start with a role that had more purpose and balance, so I might have been able to see the first steps of my twins, Abby and Beth, or hear my son Luke’s first words. But I could enjoy my life and my family now. I could find a new career path where I could make a difference in the world and help and support others, instead of making rich people richer.

I could experience the firsts of my baby, Hannah, help the girls with their homework, and pick Luke up from preschool. I was lucky enough to be able to take a sabbatical from work to reflect on what I had just been a part of and have the opportunity to think about what I’d want to do next with my life. I closed the laptop and grabbed my workbag.

“Okay,” I said. “It’s time.”

Discussion Guide

To help facilitate a discussion about Bully Market, here are some suggested questions. Jamie is available for book club discussions, via Zoom and for limited in-person meetings. Click here to request her to join your group’s discussions.

1. For the person who chose Bully Market: What made you want to read it? What made you suggest it to the group for discussion? Did it live up to your expectations? Why or why not?

2. What do you think motivated Jamie Fiore Higgins to share her life story? How did you respond to her “voice”?

3. Family obligation was a large theme of the book. What are your thoughts about the expectations of Jamie by her family of origin? Have you ever felt obligation to your family in a way that went against what you wanted?

4. What was your prevailing feeling while reading this book? Did that feeling ever change? If so, when? And why?

5. Were there any instances in which you felt the author was not being truthful? How did you react to these sections?

6. How was the overall style of the author’s writing? What moments were most vivid and memorable? What were your thoughts on the pace of the book?

7. A lot of the bad choices Jamie made were described as coping mechanisms, a way to escape. Have you ever made choices that you weren’t proud of in an attempt to cope with a difficult situation?

8. Do you think the author’s perspective about Wall Street would have been different if:
– she was single
– she had no children
– she reported to a female boss
– she lived on her own
– she had come from a life a privilege
– she was not the family breadwinner
– she worked in a different division

9. What scenes or parts of the book made the biggest impression? Were there any issues you felt were unresolved or unclear? What sections would you like to have delved into more?

10. Would circumstances have changed had the author been promoted to Managing Director in the first round? Were there any actions the author could have taken to change the outcome of her career? Would it have made any difference?

11. What new things did you learn as a result of reading this book? Did any new knowledge change your opinions or perceptions of corporate America? Of women in corporate America?

12. What characters were most relatable? Most detestable? Most intriguing? What characters would you like to have a deeper understanding of?

13. What were the drivers of the author’s motivation to succeed? Did you feel that these changed over time? Did they intensify or wane?